Yarra Valley Lodge, Chirnside Park, Victoria, Australia
07 - 08 May, 2019

Exchange Day Three: Thursday, 10 May 2018

8:00 am - 8:30 am BREAKFAST & REGISTRATION

8:30 am - 8:40 am Chairperson’s Opening Remarks

8:40 am - 9:20 am Sydney Water Case Study: Ensuring Data Quality In The IOT Environment To Develop Insights That Secure Funding For Business Growth

Corinne Cheeseman - Head of Asset Knowledge Sydney Water
In the IOT environment, it is crucial for your business to stitch troves of data from multiple physical and digital environments into a unified picture of your landscape, operations and customer. Ensuring that the proliferation of datapoints does not dilute the quality of information you generate is the difference in how effective your data will be in informing your investments and business strategy. At Sydney Water, this journey is underway and will see Corinne share some of her challenges and experiences with:

  • Firming up business capabilities to ensure data quality and lineage can be maintained and scaled in a big data and IOT environment
  • Bringing agility into your capability development processes to ensure competitiveness through data
  • Using business data to influence and secure government funding for business growth initiatives

Corinne Cheeseman

Head of Asset Knowledge
Sydney Water

9:20 am - 10:00 am Sportsbet Case Study: Enabling Enterprise-Wide Focus On Personalized CX By Embedding Data Analytics Into The Fabric Of Daily Business Operations

Tony Gruebner - General Manager – Analytics Sportsbet.com.au
Data driven decision making is the goal that all organizations are trying to drive but struggle to deliver on due to legacy systems, cultures and operating models. What if you were able to rid yourself of these challenges and optimize every single business interaction for the customer? Sportbet.com.au will provide you insight into what this looks like by sharing insights into its advanced analytics journey which will address:

  • Evolving your organizational structure to enable enterprise-wide datacentricity
  • Enabling collection of high quality data for unique customer insights
  • Hyper-personalizing customer propositions through data modelling of insights

Tony Gruebner

General Manager – Analytics


10:00 am - 10:35 am BrainWeave™ - Enabling Self-Service & Rapid Delivery Of Data Services By Leveraging Agile Principles


10:00 am - 10:35 am One-to-One Business Meetings

10:35 am - 11:00 am MORNING TEA & NETWORKING BREAK


11:00 am - 12:10 pm BrainWeave™ - Overcoming Challenges With Big Data Compliance To Improve Sharing And Usability Across Stakeholders


11:00 am - 11:35 am One-to-One Business Meetings


11:35 am - 12:10 pm One-to-One Business Meetings
This panel will look at examples, explore what others are looking at, and asses which technologies and recruitment policies are being used by businesses to establish a successful data & analytics team. The data leaders will address:

  • The core competencies of a successful data & analytics team
  • Attracting the right talent that is aligned with and champions the business’s data-driven agenda
  • Empowering your staff with the right toolsets and capabilities to deliver on the strategy
  • How agile/project management techniques can bring agility and efficiency into the analytics teams


Sveta Freidman

Director of Data & Analytics


Chris Harvey

Director Group Strategy & Data


Usman Shahbaz

Head of Data Science & Data Analytics
Canon Australia


Matthew Jones

Business Partner
Kimberly-Clark Asia Pacific

12:50 pm - 1:30 pm Coca Cola Amatil Case Study: Transforming A Traditional Manufacturing Business Into An Advisory Service For Customers Through Big Data And Machine Learning

Jacques is leading Coca Cola Amatil through a transformation from a traditional manufacturing and beverage business into one that drives value for its customers as a service provider with data at the heart of its operations. With access to troves of structured and unstructured transactional data on its customers, this session will see how the business has leveraged this as a strategic asset to improve CX and share what’s next on its transformation agenda.

  • Commoditizing big data insights through machine learning techniques
  • Identifying and prioritising on relevant business opportunities through prescriptive analytics
  • Transitioning your staff to adapt to the shift from a traditional manufacturing business into a service-oriented model

1:30 pm - 2:15 pm LUNCH & NETWORKING BREAK


2:15 pm - 3:25 pm BrainWeave™ - Evolving Your Data Warehousing Strategy For The IOT Ecosystem


2:15 pm - 2:50 pm One-to-One Business Meetings


2:50 pm - 3:25 pm One-to-One Business Meetings

3:25 pm - 4:00 pm Kiwibank Case Study: Developing Prescriptive Analytics Capabilities To Deliver On The Digital Customer’s Need For Personalization

Mark Topham - Head of Data & Analytics Kiwibank
Having recently set-up the enterprise data & analytics function, Kiwibank is now working on enabling prescriptive analytics to deliver potent use cases of data that predict customer pain-points and in-turn, improve CX. This session will see Mark address his experiences and initiatives to ensure the business:

  • Has an agile and responsive data analytics service in place to address data needs across business units
  • Bringing business units at varying maturities of data analytics adoption on par for a coordinated scaling of efforts
  • Increasing the value derived out of your data analytics practices through capabilities that enable prescriptive analytics

Mark Topham

Head of Data & Analytics